Build
Connected System
£6,000 to £14,000 net
£7,200 to £16,800 including VAT at 20%
This covers a joined-up operational process across several steps, systems or people, with the shared visibility and control the work requires.
Build · Connected System
Join up the work that falls between your tools.
For work that moves through several steps, systems or people. Root Delta turns the hand-offs into one agreed process with clear ownership and a useful result.
Entered directly, within a published price band. See the price range.
Several moving parts
- several steps
- one joined-up process
- many people
- shared visibility
- manual hand-offs
- clearer control
- start small
- a useful first phase
rootdelta.net
The problem
A task handed off between tools loses its trail at the re-entry point.
A Connected System exists for one reason: too much depends on a step, tool or person that nobody else can see.
Something is logged where it is first noticed. It gets rekeyed into whatever tool the next person actually uses. Once it has been handed off, the person who started it has no way of checking whether it moved.
Root Delta looks at where the work actually stalls, not at where a process diagram says it should.
1
Logged
Someone notes it down in whichever tool they happen to be using.
2
Re-entered
The next person retypes the same information into their own system.
3
Out of view
Once it is handed off, nobody upstream can see what happened to it.
Fit check
This fits when one process depends on several steps, tools or people.
Connected System suits a single important workflow that already exists but is not joined up: an enquiry, a job, a document or a request moving through several hands. If several people are going to live inside the result day to day, rather than one process passing through it, Operational Web System is more likely the fit. If it is really one repeated task rather than a process with several steps, a Quick Win may be enough on its own.
If the fix is really one task rather than the whole process, we will say so rather than scope the larger job.
What changes
One process replaces the separate hand-offs.
The exact shape depends on the work. These are typical of what changes.
- Enquiry to bookingAn enquiry carries through the agreed steps until a booking is ready, without being retyped at each stage.
- Completed job to draft invoiceCompleted job information passes straight into a draft invoice for someone to check.
- Documents through review and filingWhat needs review, who owns it and where the approved document is filed are all visible in one place.
- Requests with a visible next actionCustomer or staff requests get a clear owner and next action rather than sitting in an inbox.
- A record that does not clearly matchAI flags the near-duplicate or mismatched entry so a person decides, instead of the process quietly stalling.
Illustrative examples only, not client work. The fit call helps identify the boundary, and the written quote confirms the actual scope.
Price
The price follows the actual number of steps, tools and people involved.
The normal Connected System range is £6,000 to £14,000 net, or £7,200 to £16,800 including VAT at 20%.
If a narrow first phase is useful by itself, it may be scoped from £5,000 net (£6,000 including VAT at 20%). The quote states exactly what that phase achieves and what remains outside it.
Get started
Describe where the hand-off breaks down.
Say what the process is, where it breaks down, and what a useful result would look like. We reply within two UK working days with times for a free 15-minute call.
Questions
Questions worth answering first.
When is Connected System the right route?
It fits when one important outcome depends on several steps, tools or people, and a single small automation would leave the main problem in place. We check whether that is really true before recommending it; if one repeated task turns out to be enough, a Quick Win is the better start.
Does a Connected System use AI?
Only where the volume earns it: summarising a backlog of messages, or drafting the next step for someone to confirm. It takes on the sorting and drafting; a person still makes the decision.
Do you need to replace the tools you already use?
Not necessarily. The starting point is how the work happens today, connecting or improving existing tools where that is sensible rather than adding a new platform just to create work.
What does the price include?
Your written quote sets out the agreed outcome, included work, exclusions, how the result will be checked, dates, any material third-party costs, VAT and the total payable.
Where does the system run, and who owns the account?
The system is deployed to a supported managed cloud service in your own account, which you own, pay for and administer. Root Delta does not provide hosting.
Who keeps control of the accounts, data and work?
Your accounts and data stay under your control. Where a delivered feature needs an account to run, such as an AI provider, it is set up in your name and billed to you, not to Root Delta, so the system is fully yours to operate. The agreement also sets out ownership of the agreed business-specific work and the licence for any standard Root Delta components.
What happens once the system is up and running?
A qualifying accepted system may be assessed for Delta Care once it passes its agreed checks and the written care terms are in place, but that comes after acceptance: Root Delta first hands over the agreed documentation and next steps. Delta Care itself is software-only monitoring, practical triage and planned improvements; anything beyond that is quoted separately. See Delta Care →
What if a delivered piece of work has a defect?
Every deliverable is checked against its agreed result and the agreed way of checking it. During the agreed defect period, Root Delta corrects reproducible material failures of the accepted deliverable to meet that result; new requirements or extra features are separate written changes.
Can Root Delta work alongside your team or another supplier?
Yes, where responsibilities, access and decisions are agreed before delivery begins. Root Delta remains accountable for the work in its scope.