See what is happening
People can see what is waiting, what moved and what needs attention.
Build · connected system
Join up the work that falls between your tools. Make the whole process visible.
For work that moves through several steps, systems or people. We turn the hand-offs into one agreed process with clear ownership and a useful result.
A joined-up workflow across several steps, systems or people. See the price range.
Several moving parts
- several steps
- one joined-up process
- many people
- shared visibility
- manual hand-offs
- clearer control
- start small
- a useful first phase
rootdelta.net
01 · Why
When the work crosses too many gaps, the gaps become the job.
A Connected System is for a process that depends on several steps, tools or people and is hard to see from end to end.
Carry information forward
Useful information moves with the work instead of being entered again at every hand-off.
Give people a process they can follow
The agreed way of working is clear, with sensible routes for exceptions.
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02 · How
Start with the whole journey, then improve one useful part at a time.
We map what happens today, agree the outcome and build in clear steps.
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01
Understand the work
We follow the real journey from start to finish, including hand-offs and exceptions.
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02
Agree the first useful release
We write down what is included, how it will be checked, what it costs and what remains for later.
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03
Build, check and hand over
We make the change in stages, show you what works and leave your team with control.
03 · What
A joined-up process that people can trust.
The shape depends on the work. The outcome is a clearer route from input to action.
Work moves forward
Tasks and information pass between the right steps without entering the same information again at each hand-off.
People know what to do
Each hand-off has an owner and a clear next action.
Problems become visible
When something does not fit, it is surfaced for a decision rather than silently lost.
Keep what matters yours
Your accounts, data and agreed business-specific work remain under your control.
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Typical scopeIllustrative examples only
- Enquiry to bookingCarry an enquiry through the agreed steps until a booking is ready.
- Registration to attendanceKeep registration, confirmation, reminders and attendance together across the tools you already use.
- Completed job to draft invoicePass completed job information into a draft invoice for a person to check.
- Documents through review and filingShow what needs review, who owns it and where the approved document is filed.
- Requests with a visible next actionGive customer or staff requests a visible next action and owner rather than leaving them in an inbox.
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Illustrative examples only, not client work. The fit call helps identify the boundary, and the written quote confirms the actual scope.
A single repetitive task may fit Quick Win. A larger operational service may need an Operational Web System.
04 · Price
The price follows the work in front of us.
The normal Connected System range is £6,000 to £14,000 net, or £7,200 to £16,800 including VAT at 20%.
Build
Connected System
£6,000 to £14,000 net
£7,200 to £16,800 including VAT at 20%
This covers a joined-up operational workflow across several steps, systems or people, with the shared visibility and control the work requires.
If a narrow first phase is useful by itself, it may be scoped from £5,000 net (£6,000 including VAT). The quote states exactly what that phase achieves and what remains outside it.
05 · Get started
Start with the work, not a software shopping list.
Bring the process that is slow, manual or hard to see. We will check whether a Connected System is the right route and what a sensible first step would be. We reply within two UK working days with times for a free 15-minute call.
06 · Questions
Questions people ask before joining things up.
A few direct answers before the first conversation.
When is a Connected System the right route?
When one important outcome depends on several steps, tools or people and a single small automation would leave the main problem in place. If one repeated task is enough, a Quick Win may be a better start.
What does the price include?
Your written quote sets out the agreed outcome, included work, exclusions, how the result will be checked, dates, any material third-party costs, VAT and the total payable.
Can we start with one part of the process?
Yes, where a narrow phase is useful by itself. It may be scoped from £5,000 net (£6,000 including VAT), and the quote will state what that phase achieves and what remains outside it.
Do we need to replace the tools we already use?
Not necessarily. We start with how the work happens today and connect or improve existing tools where that is sensible. We do not add a new platform just to create work.
Where does the system run?
It is deployed to a supported managed cloud service in your own account. You own, pay for and administer that account and provider service; Root Delta does not provide hosting.
Who keeps control of the accounts, data and work?
Your accounts and data stay under your control. The agreement sets out ownership of the agreed business-specific work and the licence for any standard Root Delta components.
What happens after the system is in use?
After acceptance, we hand over the agreed documentation and next steps. A qualifying accepted system may then be assessed for Delta Care, which starts only after the named system passes the agreed checks and the written care terms are in place. Delta Care provides software-only monitoring, practical triage and planned improvements; other work is quoted separately.
What happens if the delivered work has a fault?
We check each deliverable against the agreed result and the agreed way of checking it. During the agreed defect period, we correct reproducible material failures of the accepted deliverable to meet that result. New requirements or further features are separate written changes.
Can you work alongside our team or another supplier?
Yes, where responsibilities, access and decisions are agreed before delivery begins. Root Delta remains accountable for the work in its scope.